When my TV with "all mod cons" went on the blink the other day, I wasn't too happy. After all it was only 18 months old, and at the price, I certainly felt it should last longer than that, after all, I've still got a working old-style TV - 28 years of age! So.....after a couple of days thinking about, I finally called "Samsung" -  Not knowing just how long the guarantee ran for, and too lazy to search in a mountain of documents, I listened patiently to the friendly gentleman - followed all his instruction, thinking all the while - "It's only because he knows I'm a client for repair - payable! That's why he's being nice!" After 30 minutes of fruitless actions, he finally said - "OK, Mr Mitchell, I'll arrange for a visit at your home". Oh jeez, thought I, that's going to cost! He didn't mention prices or whatever...so I thought - well maybe he'll.....    forget! A week later, my phone rang - a company fr...